Currently, the electronic ticketing service "teket," which our organization uses for some of its ticket sales and admission procedures, has been suspended in response to unauthorized access to the company's system and data breach.
[Important] Apology and Notice Regarding Information Leak Due to Unauthorized Access (First Report) (teket)
Accordingly, applications for New Japan Philharmonic 's "Free Admission for Those Under 18" program are currently suspended. The resumption date for this service is currently undecided. We will announce the resumption of applications on this website once we have confirmed the status of teket's service resumption.
We sincerely apologize for any concern this may have caused to everyone who was planning to apply in the future, and to everyone who has already purchased tickets through teket. We appreciate your understanding.
Customers who have already applied for "Free admission for those 18 and under"
Customers who have purchased concert tickets for November 26th or later
Please save the "Purchase Confirmation Email" that was sent to you when you applied for or purchased your tickets, and do not delete it as a precaution.
For inquiries regarding customer information, please contact the dedicated teket support line.