Thank you for your continued use of New Japan Philharmonic online ticket service.
The electronic ticket sales and distribution functions, which were temporarily suspended due to system maintenance, will resume on Wednesday, June 17, 2026 at 10:00 AM.
Furthermore, regarding the authentication method for electronic tickets (MOALA Ticket), due to the termination of the LINE authentication service, it will be changed to SMS (short message) authentication.
For customers using electronic tickets, we apologize for the inconvenience, but please complete the SMS verification process before use.
■Service resumption date
June 17, 2026 (Wednesday) 10:00~
- Electronic ticket sales resume
- SMS authentication service launched.
- Electronic ticket distribution function resumed.
*Depending on your operating environment, it may take some time for the changes to be reflected.
■For customers who have already purchased electronic tickets
Even if you have already purchased electronic tickets, you will need to complete the SMS verification process.
Additionally, with the introduction of SMS authentication, any electronic tickets that have already been distributed will be automatically returned to the purchasers.
We apologize for the inconvenience, but please follow the instructions below to complete the distribution procedure again after 10:00 AM on Wednesday, June 17th.
《How to set it up》
① Log in to New Japan Philharmonic Ticket Online website
② Open "Electronic Ticket List" in My Page
③ Select the "SMS Authentication" button for the target performance.
④ Register the phone number that will receive SMS messages.
*If your phone number has not been registered, you will not be able to view your electronic ticket.
*SMS authentication can be set up from 10:00 AM on Wednesday, June 17th.
■To customers who have already received their electronic tickets
With the introduction of SMS authentication, electronic tickets that have already been distributed will be returned to purchasers in stages.
We apologize for the inconvenience, but please complete the distribution procedure again after 10:00 AM on Wednesday, June 17th, once the purchaser's SMS verification is complete.
Please note that the recipient's mobile phone number will be required when distributing the funds, so please have it ready beforehand.
*If the purchaser and their companion are entering at the same time, there is no need to distribute tickets. The purchaser can present all tickets on their smartphone.
■ How to display electronic tickets (SMS authentication)
① Log in to New Japan Philharmonic Ticket Online website
② Select the target performance from "Electronic Ticket List" on My Page.
③ Enter your registered phone number
④ Enter the verification code received via SMS.
⑤ Display electronic ticket
■To customers who will be purchasing electronic tickets in the future
If you are using an electronic ticket, please register the phone number of the smartphone you will be using on the day of the performance.
You will need a phone number that can receive SMS messages.
■Notes on use
- Please register a smartphone phone number that can receive SMS messages.
- Electronic tickets can only be displayed on the registered device.
- The distribution function will be available from 10:00 AM on Wednesday, June 17th.
- The recipient's mobile phone number is required for distribution.
- All tickets in a reservation cannot be distributed. The last ticket will be kept for the purchaser.
- If you are transferring all your tickets, please use the "Convenience Store Ticket Issuance (Paper Ticket)" option.
- You cannot change your phone number after completing SMS verification.
- To help reduce congestion on the day of the performance, we recommend that you complete SMS verification before arriving at the venue.
We sincerely apologize for any inconvenience and trouble this system change may cause our customers. We will continue to strive to provide services that are safer and more convenient for you to use, and we ask for your understanding and cooperation.